MARTIN SAIDA - ZOCELI BIKES
SLÁMOVA 39, 618 00, BRNO, czech republic
TEL.: + 420 605 576 994
E-MAIL: BIKE@ZOCELI.CZ
IČO: 09438530
DIČ: CZ9210154206
VAT non-paer
HEREINAFTER REFERRED TO AS (SELLER)

1. THESE TERMS AND CONDITIONS APPLY TO THE PURCHASE OF MARTIN SAIDA - ZOCELI BIKES PRODUCTS VIA THE ORDER FORM AT WWW.ZOCELI.CZ AND FOR E-MAIL ORDERS.

2. THE PROVISIONS OF THE TERMS AND CONDITIONS ARE AN INTEGRAL PART OF THE PURCHASE CONTRACT.

3. THE SELLER MAY CHANGE OR SUPPLEMENT THE WORDING OF THE TERMS AND CONDITIONS. THIS PROVISION DOES NOT AFFECT THE RIGHTS AND OBLIGATIONS ARISING DURING THE VALIDITY OF THE PREVIOUS VERSION OF THE TERMS AND CONDITIONS.

1. TO ORDER GOODS, THE BUYER FILLS IN THE ORDER FORM ON THE INTERNET ADDRESS WWW.ZOCELI.CZ. THE ORDER FORM CONTAINS IN PARTICULAR INFORMATION ABOUT: THE ORDERED PRODUCT AND ITS PRICE, THE METHOD OF PAYMENT AND THE PURCHASE PRICE OF THE GOODS.

2. THE BUYER'S ORDER MADE VIA THE ORDER FORM ON THE INTERNET ADDRESS WWW.ZOCELI.CZ IS AT THE SAME TIME A DRAFT PURCHASE CONTRACT AND THE PURCHASE CONTRACT ITSELF IS CONCLUDED AT THE MOMENT OF CONFIRMATION OF RECEIPT OF THE ORDER BY THE SELLER TO THE BUYER'S E-MAIL ADDRESS, IF CORRECTLY INDICATED. IF THE CONFIRMATION OF ACCEPTANCE OF THE ORDER IS NOT SENT TO THE BUYER, THE PURCHASE CONTRACT IS CONSIDERED CONCLUDED AT THE MOMENT OF SENDING THE ORDER BY THE BUYER.

3.BY SENDING THE ORDER, THE BUYER CONFIRMS THAT HE HAS READ THESE TERMS AND CONDITIONS, INCLUDING THE COMPLAINTS PROCEDURE, AND THAT HE AGREES WITH THEM.
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4.THE SELLER RESERVES THE RIGHT TO CANCEL OR CHANGE THE ORDER, RESPECTIVELY. THE SELLER MAY MODIFY OR CANCEL THE PURCHASE AGREEMENT OR ANY PART THEREOF, IF A) IT IS UNABLE TO PROCURE THE REQUIRED GOODS IN THE REQUIRED QUANTITY, B) IT HAS DOUBTS ABOUT THE BUYER'S CREDIBILITY OR THE DATA PROVIDED IN THE ORDER AND BELIEVES THAT THE BUYER'S ACTIONS COULD LEAD TO FINANCIAL LOSS TO THE SELLER. IN THE EVENT THAT THIS SITUATION ARISES, THE SELLER WILL CONTACT THE BUYER IMMEDIATELY IN ORDER TO AGREE ON A FURTHER COURSE OF ACTION.

5. PRICES LISTED ON THE WEBSITE ARE VALID AT THE TIME OF ORDERING AND ARE EXCLUSIVE OF SHIPPING. THE LATTER IS ADDED IN THE FINAL INVOICE ACCORDING TO THE CHOSEN SHIPPING METHOD.
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6. BY SUBMITTING AN ORDER, THE BUYER AGREES TO USE MARTIN SAIDA - ZOCELI BIKES PRODUCTS SOLELY AT HIS OWN RISK AND AGREES THAT ALL POSSIBLE INJURIES TO HEALTH AND PROPERTY CANNOT BE RECOVERED FROM THE SELLER.

1. THE SELLER IS OBLIGED TO PROCESS A BINDING ORDER AND DELIVER THE ORDERED AND CONFIRMED GOODS TO THE ADDRESS GIVEN BY THE BUYER VIA THE ORDER FORM ON THE WEBSITE WWW.ZOCELI.CZ.

2. ALL PERSONAL DATA PROVIDED DURING THE ORDER PROCESS IS CONFIDENTIAL AND THE SELLER UNDERTAKES NOT TO DISCLOSE THIS INFORMATION TO THIRD PARTIES IN ACCORDANCE WITH THE APPLICABLE DATA PROTECTION LAWS, EXCEPT FOR ANY PARTNERS PROVIDING TRANSPORT, SUCH AS COURIER COMPANIES, TO WHOM THE DATA NECESSARY FOR THE DELIVERY OF THE GOODS IS PROVIDED.  
3. THE SELLER HAS THE RIGHT TO REFUSE AN ORDER IN THE EVENT OF LATE ORDERING OR DUE TO FULL PRODUCTION CAPACITY.

1. THE BUYER IS OBLIGED TO PROVIDE A CORRECT AND COMPLETE ADDRESS TO WHICH THE ORDERED GOODS ARE TO BE DELIVERED, INCLUDING A CONTACT PERSON, E-MAIL ADDRESS, AND TELEPHONE NUMBER.

2. THE BUYER IS OBLIGED TO COLLECT THE ORDERED GOODS. IF THE BUYER FAILS TO TAKE DELIVERY OF THE GOODS, THE SELLER SHALL BE ENTITLED TO DEMAND A CONTRACTUAL PENALTY EQUAL TO THE PURCHASE PRICE INCLUDING FREIGHT, AND SHALL BE ENTITLED TO WITHDRAW FROM THE CONTRACT.

3. THE PRICE IS AGREED WITH THE CUSTOMER WHEN FILLING IN THE ORDER BEFORE ITS BINDING CONFIRMATION.

1. THE METHOD OF DELIVERY OF THE GOODS IS DETERMINED BY THE SELLER, UNLESS OTHERWISE SPECIFIED IN THE PURCHASE CONTRACT.
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2. THE FRAME IS DELIVERED BY A SHIPPING COMPANY ACCORDING TO THE POSSIBILITIES AT THE PLACE OF DELIVERY.APPROXIMATE TRANSPORT PRICES: THE CZECH REPUBLIC - 800 KČ, THE EUROPEAN UNION - 50-120 EUR, OTHER COUNTRIES - 120-400 EUR. THE ACTUAL SHIPPING PRICE WILL ALWAYS BE COMMUNICATED BEFORE THE PRODUCT IS SHIPPED.
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3. THE BUYER WILL FIND OUT ANY CUSTOMS FEES AT THE RELEVANT CUSTOMS OFFICE.
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4. IN THE EVENT THAT FOR REASONS ON THE BUYER'S SIDE IT IS NECESSARY TO DELIVER THE GOODS REPEATEDLY OR IN A DIFFERENT WAY THAN SPECIFIED IN THE ORDER, THE BUYER IS OBLIGED TO PAY THE COSTS ASSOCIATED WITH THE REPEATED DELIVERY OF THE GOODS, RESPECTIVELY. THE BUYER SHALL PAY THE COSTS ASSOCIATED WITH OTHER DELIVERY METHODS.

5. UPON RECEIPT OF THE GOODS, THE BUYER IS OBLIGED TO CHECK THE INTEGRITY OF THE PACKAGING OF THE GOODS AND IN THE EVENT OF ANY DEFECTS, IMMEDIATELY NOTIFY THE SELLER BY TELEPHONE AND INITIATE A COMPLAINT PROCEDURE WITH THE TRANSPORT COMPANY. IN THE EVENT THAT THE PACKAGING IS FOUND TO HAVE BEEN DAMAGED, INDICATING THAT THE SHIPMENT HAS BEEN TAMPERED WITH, THE BUYER MAY NOT ACCEPT THE SHIPMENT.

THE DELIVERY PERIOD BEGINS ON THE DATE OF RECEIPT OF THE BINDING ORDER, PROVIDED THAT ALL DOCUMENTS NECESSARY FOR ITS TIMELY PROCESSING ARE RECEIVED. IF THE GOODS ARE IN STOCK, THE SELLER SHALL DISPATCH THEM WITHIN 5 WORKING DAYS OF RECEIPT OF THE ORDER. IN THE CASE OF PRODUCTION OF THE PRODUCT, THE DELIVERY TIME IS APPROXIMATELY 2-4 MONTHS. DELIVERY TIME IS SUBJECT TO CHANGE AND IN CASE OF CHANGE THE BUYER WILL BE INFORMED.

1. MARTIN SAIDA - ZOCELI BIKES PRODUCTS ARE COVERED BY A LIFETIME WARRANTY. THE FINISH OF THE PRODUCT IS GUARANTEED FOR 2 YEARS. THE WARRANTY IS VALID FOR COMMON PURCHASED PARTS SUPPLIED WITH THE PRODUCT ACCORDING TO THE MANUFACTURER OF THE RESPECTIVE PART. THE COMPLAINT WILL BE RESOLVED TO THE MAXIMUM SATISFACTION OF THE CUSTOMER AFTER NOTIFICATION BY E-MAIL. THE CLAIMED GOODS MUST BE PRESENTED OR SENT BACK TO THE SUPPLIER'S ADDRESS FOR DEFECT ASSESSMENT. THE COST OF SENDING THE GOODS IS TO BE BORNE BY THE BUYER. COMPLAINTS ARE HANDLED WITHOUT UNDUE DELAY WITHIN 30 DAYS FROM THE DATE OF APPLICATION. IN ALL CASES, THE GOODS AND THE INVOICE MUST BE PRESENTED WITH THE CLAIM.

2. THE DATE OF CLAIM IS DETERMINED BY THE DATE OF PHYSICAL DELIVERY OF THE GOODS FOR CLAIM AT THE PLACE DESIGNATED BY THE SELLER.

3. A CLAIM IS ACCEPTED IF IT IS CAUSED BY IMPROPER USE OF MATERIALS, POOR WORKMANSHIP, POOR TECHNOLOGY OR IMPROPER CONSTRUCTION. SELLER DETERMINES WHETHER IT WILL BE RESOLVED BY REPAIR OR REPLACEMENT.

4. A CLAIM IS NOT ACCEPTED IF: WEAR AND TEAR DUE TO NORMAL, REASONABLE USE OF THE FRAME. FAILURE DUE TO CORROSION, EXTERNAL OR INTERNAL, DUE TO NEGLECT OR IMPROPER MAINTENANCE. DEFECTS, DAMAGE OR DESTRUCTION RESULTING FROM MISHANDLING, MISUSE, ALTERATION, MODIFICATION, REMOVAL OF ORIGINAL PAINT FOR REFURBISHMENT, ACCIDENT, NEGLECT. DEFECTS, DAMAGE OR DESTRUCTION RESULTING FROM IMPROPER ASSEMBLY, INSTALLATION OR MAINTENANCE. DEFECTS, DAMAGE OR DESTRUCTION RESULTING FROM OTHER ABNORMAL, EXCESSIVE OR IMPROPER CONDITIONS OF USE.

5. WARRANTY IS VALID ONLY TO THE FIRST OWNER. SUBSEQUENT OWNERS MAY AVAIL THEMSELVES OF REPAIRS OR REPLACEMENTS BUT CANNOT INVOKE THE WARRANTY.

These terms and conditions apply to the extent and wording that is stated on the Seller's website on the date of order dispatch. By submitting an order, the Buyer confirms to the Seller that he accepts all the terms and conditions in the wording in force on the date the order is submitted, together with the acceptance of the valid amount of the ordered goods listed for the goods on the Seller's website, including shipping and transport costs. The Buyer shall be irrevocably bound by the order sent - the Purchase Contract - for the period of time specified for delivery of the goods. The parties expressly agree, in accordance with the provisions of § 262, paragraph 1, of the Commercial Code, that unless the terms and conditions expressly provide otherwise, their rights and obligations are governed by the Commercial Code, in particular § 409 thereof.